Refund Policy

Refunds for Sponsorships and Donations

We deeply appreciate every donation and sponsorship we receive. Whether it’s a one-time contribution or a recurring monthly sponsorship, your support helps us run vital programs for education, healthcare, women empowerment, child welfare, and more.

Although donations are usually considered final, we recognize that there may be circumstances where a refund is necessary.

We will review refund requests on a case-by-case basis, and we promise to listen to your concerns with fairness and understanding.

Situations Where a Refund May Be Considered

You may request a refund if:

• You donated the wrong amount by mistake (e.g. adding an extra zero)
• You made the same donation more than once
• You accidentally signed up for a recurring donation
• You changed your mind shortly after making a donation
• There was a technical issue during the transaction
• You didn’t receive a confirmation or receipt for your donation

In any of these cases, please don’t hesitate to contact us. We’re here to help.

Time Limit and Deduction Policy

Refunds can only be requested within 6 days of the donation date. If your refund request is approved, a 20% deduction will be applied to cover transaction and processing charges. The remaining amount will be refunded to you through the original payment method within 4 days only.

How to Request a Refund

If you need to request a refund, please get in touch with us through our Contact Page or by email.

Include the following information to help us process your request quickly:

• Your full name
• Date and amount of the donation
• Method of payment (credit card, bank transfer, etc.)
• Any confirmation or receipt number (if available)
• A short explanation of the issue

We will review your request and respond within a reasonable time frame.

Important Notes

• Refunds can only be made to the original payment method used during the transaction.
• Refunds for recurring donations will only apply to the most recent payment unless otherwise discussed.
• Donations made several months ago may be harder to refund due to banking or legal limitations, but we will always try our best to resolve the issue.
• Requests made after 6 days from the date of donation may not be eligible for refund.

Our Commitment

At Gyantara Social Development Foundation, we believe in honesty, accountability, and transparency. We want our donors and sponsors to feel confident and respected when supporting our cause.

If you ever have a concern, question, or issue with your donation, please know that we are just one message away.

Thank you for your generous support. Together, we are making a difference.